CROWDSOURCING IN PRODUCT DEVELOPMENT: CURRENT STATE AND FUTURE RESEARCH DIRECTIONS
DS 92: Proceedings of the DESIGN 2018 15th International Design Conference
Year: 2018
Editor: Marjanović D., Štorga M., Škec S., Bojčetić N., Pavković N.
Author: Forbes, Hannah Louise; Schaefer, Dirk
Series: DESIGN
Section: DESIGN ORGANISATION AND MANAGEMENT
Page(s): 579-588
DOI number: https://doi.org/10.21278/idc.2018.0161
Abstract
The term crowdsourcing has been identified as a valuable paradigm in the open design movement. Despite its proven value, research focusing specifically on crowdsourcing in product development has been stagnating, with the general tone in this sector having moved from optimism to skepticism. In this paper, the authors present a literature analysis that reveals four hurdles limiting industry adoption. The authors are then able to suggest future research avenues that they anticipate will encourage adoption of crowdsourcing in professional product design and development settings in industry.
Keywords: crowdsourcing, product development, participatory design, collaborative design, open innovation